How far will you travel, and how does that affect the fee?
We plan weddings within about a three-hour drive of the studio without any travel charge. Beyond that we add a flat travel and accommodation figure to the quote, agreed up front — it is never billed afterwards as an extra. We plan two or three weddings abroad a year and those are quoted individually.
What is not included in the fee?
Everything you buy from a supplier: venue, food, drink, flowers, hire, photography, music, stationery, transport, celebrant fees. We do not mark those up or take commission, and you pay suppliers directly so you hold the contracts. The fee covers our planning time, the day-of team and our travel within the standard radius.
We already have a venue coordinator. Do we still need you?
Sometimes not, and we will say so. A venue coordinator looks after the venue's interests and usually the venue's hours — they are not responsible for your florist arriving on time, your grandmother's lift home, or what happens if the ceremony runs twenty minutes late. If your venue team genuinely covers all of that, Ceremony Only or nothing at all may be the right answer.
When do numbers and seating actually have to be final?
Final guest numbers go to the kitchen twelve to fourteen days before the wedding, depending on your caterer's contract. Seating can move until seven days out, and we keep a printed plan that can be adjusted on the morning for genuine late changes. Anything earlier than that is us being tidy, not a deadline.
What happens if the weather turns?
Every outdoor wedding gets a written wet-weather plan at the six-week stage, including where the ceremony moves to, how long the move takes, and who calls it. The call is made at a fixed hour on the morning by us with you, not debated at midday by thirty people. Marquee and cover holds are placed early where the season warrants it.
Do we have to use suppliers you recommend?
No. We bring three options at different price points for each role and explain the trade-offs; you choose. If you already have someone you love, we work with them. The only thing we insist on is a written contract and proof of insurance where the venue requires it.
Who is actually there on the wedding day?
For Full Season and Final Quarter, two of us: the planner you have worked with throughout, plus a second planner who handles setup and suppliers so your planner stays with you and the schedule. Ceremony Only is one planner, present from setup through the ceremony and group photographs.
How do holds and deposits work?
After the first call we hold your date for ten days at no cost. A signed agreement and a deposit of a quarter of the fee confirms it; the balance is split into two payments, the last one a month before the wedding. If you need to move the date, we carry everything to a new date in the same or next season at no additional planning fee, subject to availability.